We ship using the most appropriate carrier for the task at hand. Typically this means the Danish postal services PostNord. Within Europe other carriers are occasionally used.
We ship once a week. Usually this is every Friday. For special arrangements, please contact us.
Shipping time varies based on buyer's country and shipping location.
PostNord typically delivers the package to your country in 6-10 business days, after which additional time must be added for the customs clearing process and domestic delivery.
It is not uncommon for packages sent to the US to arrive in about 10 days, however external factors can create delays.
Currently the Corona-virus pandemic is creating extensive delays in international shipping and in the US we are also experiencing extra delays due to USPS budget cuts.
Where are we?
All goods are shipped from Aarhus, Denmark.
If you are picking up an item from us, the address will be provided to you.
Pickup can be arranged in Aarhus or Viborg.
RETURN & EXCHANGE POLICY
We don't accept returns on the basis of a change of heart.
We do accept returns if the item you receive does not match the description and photos on the listing.
We do take great care in describing our items and make sure to clarify any flaws they may have so that you never get any nasty surprises when you buy something from us.
Please contact us using the contact form if you have any issues with an order - or if you have any other questions for that matter.